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|  | | | | Topic Author Opinion  | | | Some years ago there were different telephone charges for the | | is this feedback useful?Author's rating | | by dabram on 20/03/2008 | | Some years ago there were different telephone charges for the distance of calls within the UK, for instance calling a London number (01) from Manchester (061) would cost a lot more than calling one within Manchester. As a favour where telephoning would have to be made to an organisation from anywhere in the country the 0845 number was introduced where all calls were at the same rate as though locally.
This is now not serving the same purpose since calls made to anywhere in the country are now starting 01 or 02 and at a much lower rate that is the same as the local rate anyway.
However 0845 is still being used though now out of date. In many cases the 0845 charge is more than a normal 01 or 02 number and in many cases creates a charge where the dialer would have it "free" ( ie included in the total charge being paid for the service.
Why is it still being used instead of giving the organisations' numbers as 01 or 02 ones? The "favour" does not apply and it is now the reverse! Do the organisations using it now gut some refund from it and at the expense of the callers? | | | 0 people found this opinion useful | | 0 people found this opinion not useful |
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